Carlson & Stewart keeps dairy plant running smoothly

As the country’s largest processor and distributor of dairy products, with more than 100 plants across the United States, Dean Foods needs to trust vendors like Carlson & Stewart to keep its product fresh and cold. Always.

"I’ve never had a problem Carlson & Stewart couldn’t solve," says Jarrod Otta, Plant Manager, Dean Foods, who has worked with Carlson & Stewart for more than 10 years and knows, first-hand, that its people live their service mission.

Quick, quality service

"Even in off-hours, their response to emergencies has always been outstanding," says Otta. "Their service people have been here, on-the-spot, and they’re always well-trained and knowledgeable. They handle the situation, whatever it is."

Aside from relying on Carlson & Stewart for superior service, Otta has worked with the company to install new condensers and piping throughout the dairy plant - a move that has increased performance and efficiency. Carlson & Stewart has also conducted onsite ammonia refrigeration training sessions at the plant, helping the Dean Foods service techs more efficiently handle equipment service and maintenance.

"We trust everyone at Carlson & Stewart," says Otta. From Mike Martin, the owner, to the service guys who come out to help us. And that’s why we work with them." 

Jarrod Otta
Dean Foods